Data Protection

Bouncball Privacy Policy — Your Data is Safe

This page describes how Bouncball collects, uses, and protects your personal information. We treat your privacy as our highest priority and operate in accordance with international standards.

Privacy Policy Key Points

Learn how your personal information is managed at Bouncball.

Data Collection

Bouncball collects only the personal information that is necessary, such as your name, date of birth, mobile number, and payment details. We do not collect any data beyond what is required.

SSL Encryption

All data transmissions are protected by SSL encryption. Your login credentials, payment details, and personal data are fully encrypted and secure.

No Third-Party Sharing

Your personal information is never sold, rented, or shared with third parties. Data may only be disclosed when required by law.

Cookie Policy

Bouncball uses cookies to improve your experience. Cookies save your preferences and make the site easier to use. You can disable cookies at any time from your browser settings.

User Rights

You have the right to view, correct, and delete your own data. You can access or update your information at any time.

Secure Servers

Bouncball stores all data in international-standard data centers. Servers are monitored and backed up 24/7, ensuring full protection against hacking and data leaks.

Privacy Policy Overview

Bouncball takes your privacy very seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using the Bouncball platform, you are considered to have accepted the terms of this Privacy Policy.

We comply with international data protection standards and applicable laws in Bangladesh. Bouncball's goal is to provide you with a safe, transparent, and trustworthy gaming experience. Protecting the privacy of your data is our top priority, and we make no compromises on this.

This policy covers what information we collect, why we collect it, how long we retain it, and how we keep it secure. We regularly review and update this policy to ensure your data is always protected.

What Information We Collect

Registration and Account Information

When you register with Bouncball, we collect the following information:

  • Full name and date of birth (for age verification)
  • Mobile number and email address (for communication)
  • Residential address (for identity verification)
  • National ID number or passport details (for the KYC process)
  • Payment account details (for financial transactions)

Automatically Collected Information

When you use Bouncball, we automatically collect certain technical information such as your device's IP address, browser type, operating system, and logs of how long you spent on various parts of the site. This information is used to improve the security and performance of the platform.

Gaming Activity Data

Your gaming history, bet records, win/loss data, and financial transaction history are stored in our system. This information is needed for account verification, dispute resolution, and responsible gaming monitoring. It is never shared with third parties for advertising purposes.

Purpose of Data Use

Service Delivery & Operations

Bouncball uses your information primarily to deliver our services. This includes creating and managing your account, processing payments, personalizing your gaming experience, and providing customer support. These services cannot be delivered without your information.

Security & Fraud Prevention

We use your information to ensure platform security, detect fraudulent activity, and identify multiple accounts. This is essential for protecting all users and maintaining a fair gaming environment at Bouncball.

Legal Compliance

Under Bangladeshi law and international anti-money laundering regulations, we are required to retain and disclose certain information. In such cases, only the minimum necessary data is shared with the relevant authorities.

Communication & Updates

Important account updates, security alerts, and promotional messages may be sent to your mobile number or email. You can opt out of promotional messages at any time, but essential account notifications cannot be disabled.

Cookies and Tracking Technologies

What Are Cookies and Why We Use Them

Cookies are small text files stored in your browser. Bouncball uses three types of cookies — essential cookies (to keep the site running), functional cookies (to remember your preferences), and analytics cookies (to improve site performance).

Cookie Management

You can manage cookies from your browser settings. However, disabling certain essential cookies may cause some site features to stop working properly. We do not use any third-party advertising cookies, and we do not share your browsing behavior with external parties.

Data Sharing Policy

Sharing with Third Parties

Bouncball never sells your personal information or shares it with third parties for advertising purposes. However, data may be shared in limited circumstances — with payment processors (to complete financial transactions), law enforcement agencies (when legally required), and technology service providers (for server and data storage). All such parties are bound by strict confidentiality agreements.

Payment Service Providers

Your payment details are sent to the payment gateway solely for the purpose of completing transactions. Bouncball never stores your full payment card or mobile wallet information. All payment data is encrypted and handled in accordance with PCI DSS standards.

Your Rights

Right to Access Data

You can request to view the personal information stored in your Bouncball account at any time. We will provide you with the complete information within 30 days.

Right to Correct Data

If any of your information is incorrect or outdated, you can request a correction. Please contact our support team and submit the required documentation.

Right to Delete Data

After closing your account, you may request that your data be deleted. However, certain information may need to be retained for a specified period due to legal obligations.

  • Financial transaction records: up to 7 years
  • KYC verification documents: up to 5 years
  • Gaming history: 2 years after account closure

Data Protection Measures

Technical Protection

Bouncball uses industry-leading technology to protect your data. 256-bit SSL encryption, firewall protection, regular security audits, and two-factor authentication (2FA) all provide an extra layer of security for your account. Our servers are monitored around the clock.

Policy Updates

Bouncball reserves the right to update this Privacy Policy at any time. If significant changes are made, we will notify you by email or in-app notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.

Quick Index
Data Protection Commitment
  • 256-bit SSL Encryption
  • No Sale of Data to Third Parties
  • 24/7 Security Monitoring
  • In line with international standards
  • Regular Security Audits
Need help?

If you have any questions about the Privacy Policy, please contact our support team.

9:00 AM — 11:00 PM

Our Privacy Commitment

Bouncball believes your personal data belongs to you. We collect only what is necessary, store it with the highest level of security, and never share it with third parties for commercial purposes. Your trust is our most valuable asset.

Bouncball How Your Information is Protected

Our multi-layer security system keeps your data protected

2FA Verification

Two-factor authentication protects your account from unauthorized access.

Firewall Protection

Advanced firewall and DDoS protection keep the site safe from cyber attacks.

Real-Time Monitoring

Our 24/7 security monitoring team detects any unusual activity in real time.

Data Backup

Your data is backed up regularly to eliminate any risk of data loss under any circumstances.

Looking for a safe gaming experience?

Your information is completely safe at Bouncball. Join now and enjoy a secure, exciting gaming experience.

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